
ALDI has won the Canstar Blue Supermarket Satisfaction Award for the ninth year running, becoming the only supermarket to hold the title for nine consecutive years since the awards began in 2011. It’s the chain’s fourteenth win overall in that time, having missed out only twice.
Jordan Lack, Chief Commercial Officer at ALDI Australia, said, “Australians shouldn’t have to spend more to get high-quality products at the checkout. We’re incredibly proud to be recognised in this year’s Canstar Blue Most Satisfied Customer Awards for Supermarkets, reinforcing what ALDI customers already know: that exceptional quality and low prices can go hand in hand.
“Being recognised by our customers for the ninth consecutive year is a fantastic achievement and reflects our ongoing commitment to delivering the quality and value Australians expect from ALDI.”
ALDI attributes the win to three things: low prices, quality, and a growing range of extras beyond the weekly shop.
“Our Price Promise is built on one simple commitment to Australians: ALDI won’t be beaten on the cost of their weekly shop. That’s why we’re continuing to lower prices across our range, giving customers more opportunities to save on everyday essentials.
“Every price reduction, every efficiency and every decision we make is focused on helping Aussies get more value from every dollar they spend, thanks to our exceptionally low ALDI prices,” said Lack.
The win comes as ALDI cuts prices across its meat, seafood and deli ranges, part of what it calls its ongoing commitment to value on the weekly shop. The supermarket claims it has put more than $170 million into permanent price reductions across more than 300 products, based on customer purchasing patterns and pricing over the past 12 months. Staples including bacon, sausages, beef silverside and lamb loin chops have come down by as much as 20 per cent.
Eden Radford, Consumer Expert at Canstar, said, “Congratulations to ALDI for winning Canstar’s Most Satisfied Customers Award for Supermarkets for the ninth consecutive year, and fourteenth win overall.”
“Canstar’s research shows households are keeping an extra close eye on their grocery budgets, with over 80 per cent making active changes to try and save on costs. It’s in this environment that ALDI has again proven it understands what shoppers want.”
“ALDI has received Canstar’s customer satisfaction award because customers rated the supermarket highly across all categories, with particularly high ratings for value for money, own-brand product quality, store layout, and deals and specials available.”
“Nine consecutive wins, decided by the opinion of customers, doesn’t happen by accident; it’s the result of consistently delivering on what Australians are looking for at the checkout.”
ALDI points to other wins this year as evidence that the quality holds up beyond the discount reputation. Finder has also named it Australia’s best supermarket for meat in 2026, with the chain taking out 75 per cent of the meat categories in Finder’s own customer satisfaction awards.
Its Lazzio Coffee has kept its own run of wins going, and Mamia Nappies were separately recognised among the best in the country.
The supermarket has also been expanding its offering beyond groceries. ALDI Solar moved into South Australia and Western Australia this year, and its partnership with DoorDash grew to include Special Buys and liquor delivery.
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