
Nearly half of Australians say buying local matters when grocery shopping, but price and convenience still decide what ends up in the trolley.
A YouGov study commissioned by retail technology company Shopfully found 49 per cent of Australians consider supporting local suppliers and small businesses important when buying groceries.
The findings show shoppers want more local and sustainable options, but they still expect those products to be easy to find, competitively priced and available through the supermarkets they already use.
Shopfully Australia country manager Brendan Straw said Australians wanted to support local producers, but those choices still had to fit within the realities of everyday life.
“Australians clearly have a strong affinity with local producers and small businesses, but conscious consumption still needs to work within the realities of everyday life.
“Shoppers aren’t necessarily looking to abandon the convenience of their local supermarket. Instead, they want more opportunities to choose local and sustainable products in the places they already shop. And larger retailers have the resources needed to accommodate this.”
One in five shoppers, or 21 per cent, said buying local was very important and that they consistently prioritised local products because they believed they were fresher or better quality.
Another 29 per cent said they would choose local products when they were easy to find and priced competitively.
Farmers’ markets and local markets are still part of the mix, with 24 per cent of shoppers buying groceries from them. The habit was most common among Australians aged 25 to 34.
Straw said farmers’ markets would continue to connect communities with local producers, but shoppers should not need to visit a separate destination to find products that reflected their values.
“Large grocery retailers have the reach, scale and existing customer relationships to bring more of these choices into the mainstream.
“By placing carefully selected local and sustainable products alongside familiar national brands, retailers can give shoppers greater choice without adding complexity to their routines.”
That could mean expanding beyond locally grown produce and Australian-made pantry staples to include organic products, shampoo bars, refillable household items and lower-impact cleaning products.
According to Straw, shoppers who currently visit markets or specialist stores for local honey, handmade soap or environmentally conscious cleaning products may be open to buying those items during a regular supermarket visit when the quality, origin and value are clear.
Affordability remains one of the biggest barriers.
The research found many Australians would choose local products when they were competitively priced and convenient, but even shoppers with strong intentions may struggle to justify paying a significant premium.
Straw said promotions, loyalty rewards and introductory offers could make local, sustainable and ethically sourced products easier to try.
“Temporary price reductions, multibuy offers and loyalty rewards could help lower the barrier for shoppers purchasing a product for the first time.”
Visibility also matters before customers reach the aisle. Straw said catalogues could introduce shoppers to locally made products, seasonal Australian produce and lower-waste household alternatives before they entered a store, while digital channels could provide more detail about the products.
The research found interest in local products was not limited to one demographic.
Australians were motivated by a mix of community support, product quality, environmental impact, convenience and price.
“The retailers that respond most effectively will speak to all of these motivations rather than treating conscious consumption as relevant to only one type of shopper.”
Shopfully says retailers that address all of those factors could make local and sustainable products a more regular part of the weekly grocery shop.
Expanding product ranges, supporting nearby suppliers and promoting those options more clearly could also help retailers stand out, strengthen ties with local communities and give shoppers another reason to visit.
Straw said Australians had already shown they valued local businesses and more responsible choices.
“The next step is to ensure those choices are available, affordable and visible wherever shoppers are planning and completing their purchases.
“This can benefit consumers and suppliers while also helping retailers differentiate their offer, strengthen community connections and give shoppers another reason to visit their stores.”
Source: Hotwire
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