
Guzman y Gomez has become the first quick service restaurant in Australia to launch on Apple CarPlay, allowing customers to order and pay without touching their phones.
The integration means GYG fans can find their nearest restaurant, tap a favourite order and pay with a saved card directly through their car’s CarPlay screen, heading straight to the drive thru or counter without any friction. Every order earns GOMEX points, with favourites and payment details already saved in the app.
CarPlay food ordering has been gaining traction globally after the US chain Chick-fil-A pioneered the format, with the feature recently going viral on TikTok as millions of drivers realised they could order food directly from their dashboards. In the US, Domino’s, Panera Bread and Dunkin’ have since followed. GYG is the first Australian QSR to bring the same capability locally.
Bryce Maybury, Chief Technology Officer at Guzman y Gomez, said, “Our guests are loyal. They know their order, they trust the food, and they just want it fast. CarPlay means they can get their GYG fix without even picking up their phone. Their favourites, their GOMEX points, their saved payments – it’s all there.
“We’re on a mission to reinvent fast food and change the way the masses eat, and that means making it as easy as possible to get great food, how and where you want it. That’s what we build technology for.”
Alongside the CarPlay launch, GYG is also rolling out the GOMEX Wallet pass, putting the GOMEX loyalty card directly into Apple Wallet without needing to open the app. Points balance, GYG Dollars and personalised offers update in real time. The loyalty card is also available in other digital wallets.
How to order GYG on Apple CarPlay
Step 1 – Update to the latest GYG app on iPhone
Step 2 – Connect iPhone to a CarPlay-enabled vehicle
Step 3 – Swipe across, select GYG from the CarPlay screen
Step 4 – Find your nearest restaurant
Step 5 – Tap a favourite or recent order
Step 6 – Pay with a saved card
Step 7 – Track your order on screen in real time
As with any CarPlay feature, GYG recommends ordering before setting off or when safely parked.
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